Shipping & Return Policy

Return Policy

This return policy affects all Ecommerce orders placed directly with Hyland's on

If a Hyland’s medicine isn’t your solution, return it for a hassle-free refund. Please call us first at 1-800-624-9659.

All returns need pre-authorization by our Customer Service department, and must be received within 15 days of invoicing in unused, unopened condition.

A re-stocking fee will apply to unauthorized returns and specialty items. Please call Customer Service for complete details and return address.

Shipping Policy

Orders of $45 or more are eligible for free Standard Shipping. Hyland's aims to provide same day shipments for orders placed on regular business days before 2:30 pm EST. Orders are not processed on Saturday, Sunday nor National Holidays. Express Shipping Rates do not include Saturday Delivery. For Saturday Delivery, please call 1 (800) 624-9659 to place your order by phone. Express shipping is not available to Alaska, Hawaii or Puerto Rico. Please Note: Orders with express shipping ship by UPS and required a physical address.